Quanzhou BKD Kids Wear Co.,Ltd
Customer Service

Customer Service

Welcome to visit www.bkdkids.com and if you are interesting in our company & products,pls dont hesitate to contact us with chatting online or leave messages to us, our workers will response to you within 24 hours.

Following FAQ may help you to inquiry us with convenience.

1.Q:How can I contact your comany for more infor. before I confirm to work together with you?

A: you can contact us via:

1) the chatting online on our website www.bkdkids.com

2) to leave us messages on http://bkdkids.com/contactus.htm

3) you can send email to us with: randy@bkdkids.com

or call us at 86-159-80481661 or fax to 86-595-22733565 or send mail to Dalong Industrial Building,No.88 Middle Jingong Road,Licheng District,Quanzhou,China 362005 (Quanzhou BKD Kids Wear Co.,Ltd)

2.Q:Can you send me your catalog with price list for reference before I place order to you?

A: Yes,pls choose the products you like from our website www.bkdkids.com then send email to us with item No. then we can check price for you. most of our products are our website,we will update them in frequence.

3.Q:What is your minimum order quantity?

A:Our MOQ for baby&kids clothes is 1500pcs per style per color,for man&ladies underwear is 600 dozens per style per color,for baby accessories such as baby bibs,caps,booties,mittens etc is: 5000pcs per style per color.

4.Q:What is your payment terms? is L/C at sight workable for you?

A: Our payment terms is as following:

1) order amounts less than US dollars 5,000, our payment terms is 100% payment in advance.

2) order amounts from US dollars 5,000 to 30,000, our payment terms is TT 30%-50% deposit,the rest 50%=70% balance should be paied against copy of B/L.

3) order amounts more than US dollars 30,000, our payment terms can be: TT 20-30% deposit,the rest 70%-80% balance against copy of B/L ;or 100% irrevocable L/C at sight!

5.Q: can you provide OEM service?

A: yes,most of our service are OEM service.

6.Q: Before I place the order  to you,can you send me your samples for quality checking?

A:We can send you samples for quality checking,however the buyer have to response the courier charge.

7.Q: As we do need salesman samples before we place the order,pls advise can your comany provide salesman samples for us?

A:Yes,we can make salesman samples following your request.however,pls noted that for salesman samples,if avialable fabrics and accessories can not be accepted,we do need at least 2 months to finished the SMS orders,and for SMS we do required 3 times salesman samples charge. this part of charge is required 100% payment in advance.

8.Q:What is your price terms?

A:we can provide FOB,CIF,C&F price for your reference.

9.Q: can you provide products secure credit to us which was signatured by China Gov. or the 3rd part office? such as,Organic cotton certificated,Azo free test report,low fire danger test report by SGS,Intertek etc?

A:Yes,we can provide the official certificated or test report as you required.

10.Q: what is your delivery time,when I confirm to place order with you?

A:our delivery time is 60 days after pre-prduction samples be approved. as we do need at least 25 days to order the bulk fabric,20days for sewing online, 5 days for cutting,5 days for ironing,knot the snaps,cutting thread neaty,etc. 2 days packing.

11.Q: do you have a QC teams to control the bulk quality before shippinp?

A:Yes,we do have a QC teams to contol the quality on bulk proceeding.